Privacy Policy
Part of the Antyxsoft legal centre. Procurement and security teams are welcome to send questions on any clause.
Privacy Policy
This Privacy Policy describes how Antyxsoft Information Systems PC and its affiliates (“Antyxsoft Cloud,” “we,” “our” or “us”) collect, use, and share information in connection with your use of our websites (including www.antyxsoft.io), services, and applications (collectively, the “Services”). This Privacy Policy (the “Privacy Policy”) does not apply to information our customers may process when using our Services.
—About this policy
We may collect and receive information about users of our Services (“users,” “you,” or “your”) from various sources, including: (i) information you provide through your user account on the Services (your “Account”) if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.
We recommend that you read this Privacy Policy in full, including the Additional Disclosures referenced at the bottom of this document, to ensure you are fully informed. If you have any questions about this Privacy Policy or Antyxsoft Cloud’s data collection, use, and disclosure practices, please contact us at privacy@antyxsoft.io.
1Information we collect
I. Information You Provide
- Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. If you choose to refer a friend to our Services, we may also collect your friend’s email address so that we may send them a referral or promotional code to sign up for our Services.
- Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information through our third-party payment processor.
- Personal Data. This means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a user in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. “Personal Data” includes equivalent terms in other Data Protection Law, such as GDPR or the CCPA-defined term “Personal Information,” as context requires.
- Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
II. Information We Collect When You Use Our Services.
- Cookies and Other Tracking Technologies. We gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services.
- Usage of our Services. We may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
III. Information We Receive from Third Parties.
- Third-Party Accounts. If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
2How we use information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our Services;
- Improve, personalize, and expand our Services;
- Understand and analyze how you use our Services;
- Develop new products, services, features, and functionality;
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
- Process your transactions;
- Send you text messages and push notifications;
- Find and prevent fraud; and
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
3How we share information
We may share the information we collect in various ways, including the following:
- Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information as permitted by applicable legislation, and on the condition that strict Data Processing Agreements are in place with them.
- Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that can’t reasonably be used to identify you.
- Advertising. We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Services, and they may otherwise collect or have access to information about you which they may collect over time and across different online services.
- Analytics. We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google provides some additional privacy options regarding its Analytics cookies. Please refer to the Cookies Policy for more details.
- Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
- As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request including requests made by public authorities to meet national security or law enforcement requirements; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
- With Your Consent. We may share information with your consent.
4Legal basis for processing personal information
Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it.
However, we will normally collect personal data from you only (i) where we need the personal data to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal data from you or may otherwise need the personal data to protect your vital interests or those of another person.
If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data).
5Third-party services
You may access other third-party offerings through the Services, for example by clicking on links to those third-party offerings from within the Services. Antyxsoft Cloud is not responsible for the privacy policies and/or practices of these third-party offerings, and we encourage you to carefully review their privacy policies.
6Security
Antyxsoft Cloud is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data. Please note that no service is completely secure. While we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
7Data retention
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need or lawful basis to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
8Access
If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing privacy@antyxsoft.io. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit Antyxsoft Cloud’s ability to comply with a legal obligation; inhibit Antyxsoft Cloud’s ability to investigate, make or defend legal claims; result in disclosure of personal data about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Antyxsoft Cloud or a third party.
9Your data protection rights under the GDPR
You have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing privacy@antyxsoft.io.
- To exercise your rights to deletion of your personal data under the GDPR or other data protection laws, you can deactivate and purge your account in your control panel settings. All account data will be deleted within 90 days of purging.
- In addition, you can object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data. Again, you can exercise these rights by emailing privacy@antyxsoft.io.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing privacy@antyxsoft.io.
- Similarly, if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
10Your choices
You can use some of the features of the Services without registering, thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.
Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.
11Children’s privacy
Antyxsoft Cloud does not knowingly collect information from children under the age of 18, and children under 18 are prohibited from using our Services. If you learn that a child has provided us with personal data in violation of this Privacy Policy, you can alert us at privacy@antyxsoft.io.
12Changes to this Privacy Policy
This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal data previously collected from you through our Services, we will notify you through our Services, on this page, by email, or other communication.
13International data transfers
When we transfer personal data to third parties, especially to countries outside the EU, we follow strict legal rules to protect your privacy. We comply with data protection laws, including the General Data Protection Regulation (GDPR), which only allows transferring data outside the EU if there are adequate protections in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission. These clauses ensure that any personal data transferred outside the European Economic Area (EEA) is handled in a way that protects individuals’ privacy rights.
14Contact us
If you have any questions or concerns about this Privacy Policy, please email us at privacy@antyxsoft.io or write to us at: Antyxsoft Information Systems PC, 3, Adrianoupoleos Str., 55133, Kalamaria, Thessaloniki, Greece, ATTN: Legal.
The data controller of your personal information is Antyxsoft Information Systems PC.
Questions about this document
Write to legal@antyxsoft.io for questions about these terms, or privacy@antyxsoft.io for data protection requests. Procurement and security reviews are routine for us.
Terms of Service
The Antyxsoft Cloud Terms of Service: the agreement covering accounts, subscriptions, payments, acceptable use, liability and dispute resolution.
Read →Acceptable Use Policy
What is and is not permitted on Antyxsoft Cloud: prohibited content, security and network abuse, monitoring, enforcement and reporting.
Read →Anti-Spam Policy
The Antyxsoft zero-tolerance policy on unsolicited email and message abuse, and the consequences of breaching it.
Read →Cookies Policy
Which cookies antyxsoft.io sets, what they are used for, and how to control them.
Read →Partner Program Terms and Conditions
Terms and conditions of the Antyxsoft Partner Program: benefits, obligations, term and termination.
Read →Service Level Agreement
The Antyxsoft Service Level Agreement: uptime guarantee, packet loss and latency thresholds, and how outage credits are calculated and claimed.
Read →Copyright Policy
How to submit a claim of copyright infringement to Antyxsoft, our designated agent, and the counter-notification process.
Read →Marketplace Terms
Terms covering Antyxsoft Marketplace applications: ordering, supported use, support and maintenance, and disclaimers.
Read →Questions about a clause?
Procurement, security and legal reviews are routine for us. Send the question and we will come back with an answer, a DPA or a signed copy.